Give every customer a more personal experience
Keep customer details and purchase history together so your team can answer questions, understand repeat buyers, and follow up thoughtfully.
Know the person behind the order
Customer context helps a seller respond with useful information instead of asking someone to explain their order again. When a returning buyer asks about a size, their order history helps your team understand what they bought before.
Make customer management part of your daily routine
Keep the information you need to serve the order. Use customer groups thoughtfully and respect each person's communication choices.
- Customer profiles
- Connected order history
- Delivery and contact information
- Customer groups
- A clear view of repeat purchases
- Store-specific customer records
Build your store around better customer management
Choose a business goal and explore how your storefront and workspace fit together.
1. Tell us what you want to grow
Choose your main goal and the kind of products you sell.
2. See what Mercanest brings together
A polished store, simple day-to-day tools, and room to grow.
Manage orders with pages, products, checkout, and your brand working together.
Customer management: common questions
Build a store you can keep growing
Bring your products, customers, and daily work together with Mercanest.
Start selling