Privacy and your Mercanest store

Information in a store

Running a store involves product information, order records, customer contact details, delivery addresses, and account information. The information required depends on the store's configuration and the services the seller connects.

When you buy from a seller

The seller operating the storefront is your first contact for questions about an order or the information you provided at checkout. Review that seller's privacy information before making a purchase.

Connected providers

Payment, email, analytics, and marketing providers may process information as part of their services. Sellers should review each provider's terms and privacy documentation before connecting it.

Privacy requests

Store operators should use the support options in their account for privacy questions. Do not send identity documents or sensitive information until a secure process has been agreed. This information page is not a substitute for the contractual privacy notice shown during account registration.